personal development

You thought that you’re already a model employee and that you no longer need any customer service training—until you receive a call from an irate customer, and you simply blew everything. How you’d wish by now it never happened. But then again, only when you decide to go for customer service training, you would have been able to handle the situation like a pro and even receive well-deserved praises from your company.

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Everyday I sit on a bench surrounded by this great big trimmed hedge in my mothers garden, sipping my coffee and slowly introducing myself to the new day. I love to sit and feel the Sun’s gentle morning kiss upon my face as the sweet, milky flavor of the coffee rolls on my tongue. I take as much time as necessary allowing myself to fully absorb the beauty all around me as I search out every color of the rainbow in the garden….

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Dr. Albert Ellis (1913 -) outlines the existence of areas or patterns of distorted thinking that are capable to take us into an state of anxiety. These areas take us to develop ideas and concepts that avoid our personal development.

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You know the Id? That part of Freudian developmental psychology that is all about me, me, me. The "I want what I want and I want it now!" part of your personality. That part that has urges at the most inopportune times. The fart in the elevator, or the taking of the last piece of cake even though there is that pesty little kid whose birthday is being celebrated. The id--GIVE ME, GIVE ME, GIVE ME.

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