I believe Kent Steffes is of Pick Pack Logistics - I don't know how but I do know that this company will help you if you are a small business that nees order fulfillment help. Basically what it is is an order fulfillment house that services the needs of small to medium sized internet retailers. And the retailers are looking to outsource their order fulfillments. They operate at the absolute end of the internet retailing chain. Here is how it works...the customers store product in the fulfillment warehouse...when a customer places an order on a site the order is then sent to the fulfillment house. This is where the right products are picked then packed and mailed to the customer. For more information you can call 818 997-0866 or 510 562-6130.