I'm Firing My Son's Pediatrician.
My son woke up this morning with a fever of 102 and no flu or cold symptoms. He had a bit of a fever yesterday but I though nothing of it as he was still playing and eating normally. But today he's been really out of sorts. My son has always been a very healthy infant and toddler and has never had any fevers which I know is rare. And which just makes me worry all the more when he wakes up feverish for no apparent reason.
I would like to attribute the fever and his sleepiness and lack of appetite all day (when normally he takes one short nap a day and eats like a horse) to the fact that he may be cutting his 2 year molars....but I keep reading so many conflicting opinions on this. So, like any parent would do, I call our pediatrician's office.
Now, I know it is Sunday and Mother's Day to boot. I don't expect the office to be open but I do know that during weekends, holidays and after hours, a dotor will be put on call. My son's pediatrician is a sweet guy. We have had no problems with him in the past, but he works as a part of a pediatrics clinic which means that when he is not on call one of his partners is. Go figure, that the one day I need to call in during non business hours, he is not the one on call.
I get told by the answering service that a Dr. So-and-so is on call and will get back to me within the hour. Ok. I can handle that although when your child is lethargic and has a high fever, an hour's wait seems excessive. An hour passes. Nothing. I wait an hour and a half and call back in. The answering service now tells me that the pediatrician on call got my message but does not want to take or make any calls until after 4pm. The girl at the service actually tells me to call back at 4 if it is urgent. WTF? I tell her, none too sweetly, that if it becomes any more urgent & the doctor hasnt called I will be heading to the ER, (I wanted to add that I did not plan on waiting for the pediatrician on call to finish her Mother's Day pedicure or whatever the hell she is doing so that I can talk to her.)
And because the pediatrics clinic that our son's doc is in has a policy that the actual doc your child sees cannot give out his/her own contact number for after hours, it looks like we are going to be hunting for a new pediatrician. I love our guy, but cannot handle calling in again when my son is sick and getting told that whoever is supposed to be on call is too busy to answer questions. I am sure this doc wanted to enjoy her Mother's Day, well so did I. But instead I have worried to the point of getting sick to my stomach and had to rely on the internet and WebMD for some info and solace. I just pray my baby is feeling better by tomorrow and that is really is his molars and nothing serious.
In my opinion, when you are a doctor and you are on call you should give every effort to perform your duties. If you have "plans" and want to enjoy your weekend then you need to trade duties with a colleague. Is that too much to ask? I am blown away by this behaviour.
By the way, I initially called in at 2pm. It is now 7:20pm and the pediatrician has yet to call. "Angry" is too light of a word to describe how I feel right now.







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