An area in which you can frequently be manipulated is when dealing with employees or subordinates. If you have the power of observation, you’ll have perceived through the simple description of the tasks they carry out, that frequently they only exist to subjugate you by means of a number of processes without end.
In most cases, when you exhibit complaints and reclamations, it will be only a waste of time. The subordinates are there to take charge and force you to stick to the company’s politics, so that the norms or regulations are accomplished. A clerk that has sold you a faulty article doesn’t care if you recover your money or not, or even if you leave upset.
Impeding you to speak with somebody with the capacity to help you, the employees are fulfilling a duty. They love to say: That is our politics, I’m so sorry, Please come back next week, Take this line, etc. That will takes us to the conclusion that an employee is an unfortunate person, and I mean it because he is only there to receive specific orders and so that you don't make things too difficult to his bosses.
Avoid subordinates the best you can and look for people that can serve you. Look for the administrator, or the person that directs the business. If you say to some warehouse clerk that you are upset, this person will possibly doesn’t care about your concern or dissatisfaction. He simply considers his employment as a means to obtain his wage and like bureaucracy, they are usually victims of a system or a work politics. But we are not forced to deal with them.
By all possible means show yourself respectful to people that carry out the function of employees, but be energetic. When the moment comes, act with effectiveness and try to obtain what you deserve, be about looking for those people in charge, those who are bosses or administrators. Don't allow to be dominated by subordinates of any kind. Consider them as barricades in the road to your goals. Those people are there usually to receive orders and they’re often limited in what they can do. But you certainly can complain to a person that is in a superior position. He can be a supervisor, a department boss, an administrator. If you are capable to make your complaint and maintain it, in some moment the person will be forced to take you to speak with somebody that is in a higher position. You are entitled to do so and while you deal with the employee, you probably won't get too far.







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