Current Article Writing SCAM!

Submitted by realitycheck on May 11, 2006 - 10:06am.

So I was browsing the interent and I found something I really wanted to share with everybody. I know that many of us bloggers are also doing "alternative writing projects" to make an extra buck. Although many companies are legit, there are some that are complete scams. Like I said, I came across this article, it WAS NOT written by me:
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Freelance Writers BEWARE
(Email me if you find this helpful. This is by no meant to be slanderous. It is strictly a factual, documented story I felt should be shared with my fellow hard working writers.)

The internet company FREELANCE WORK EXCHANGE, based in Brooklyn, NY, has blatantly ripped me off, and after doing some research on the web, various consumer advocate websites note that others have filed consumer complaints against them. If you go to the NY Better Business Bureau it says this about them: "This business recently came to our attention. We are attempting to gather information on the business."

Here's what happened to me...
www.freelanceworkexchange.com offers a trial of their web service for $2.95 for 7 days, with an "easy/no hassle" cancellation policy. I did not find the service of value - in my opinion, there's very little in the way of listings for freelance advertising copywriters. So on the 6th day I tried to cancel, but the website simply does not allow you to do it. When you make an attempt, it keeps sending you to different links, trying to convince you to stay. Finally you end up back on the home page with no way of canceling. It is so obviously set up this way so people get bounced around so much they become frustrated and give in. In my opinion and only my opinion, it is an out and out scam.

I emailed the person in charge of their support department, Matt Corke and told him of the problem. He sent me back an email with the same link to try to cancel. I wrote him back and said that the link didn't work and I needed confirmation from him that I was officially cancelled. The next day I called and a woman named Tracy told me I would definitely be cancelled and no charge would show up on my card. Well, a few days later my VISA debit card was charged $29.95. The problem was that the charge put my account into overdraft and I was charged $30 from my bank on top of the $29.95 charge. I wrote Matt Corke back, but he did not reply. I called the next day and a woman named Stacey promised I'd get a return from Matt but again he did not reply. The next day I called a guy named Robert who gave me the same BS line. Today I emailed Mr. Corke for the last time, notifying that I would contact several consumer agencies if he didn't reply. All I asked for was the courtesy of a simple reply and a refund of my money. Once again, no reply. It is my opinion that this company is committing fraud and needs to be stopped. I have all my emails and all calls logged. People who complained on the various websites have been charged consecutive months and can't stop it. I had to go thru the trouble of canceling my debit card and applying for a new one.

To let you all know, I've notified: The NY Better Business Bureau, The Attorney General's office, the Federal Trade Commission, and VISA's fruad unit.

You might be thinking "All that effort for sixty bucks?" I don't know about you, but freelance writing is a damned tough business and getting ripped off is not something I'm going to stand for. I hope everyone finds this "opinion of mine" helpful.

After numerous complaints were sent, the owner Robert Palmer, finally sent many of the angry customers a response:

Hi, This is Rob Palmer, President of Freelance Work Exchange.

I'm sorry to hear that some of you have experienced problems with our service, but I can assure you that our intention is to provide the best possible value to our members. Anyone who has had any difficulty canceling their subscription can contact me at rob(at)freelanceworkexchange.com and I will ensure that the problem is resolved.

Just for the record, I would like to make it clear that if you click on the Contact Us or FAQs links on our home page - or indeed most of our pages - you will be directed to our knowledge base, where the first question is 'How Do I Cancel My Subscription?'

We also make it clear on our sign-up page and order page that new members are signing up for a subscription that will renew if not cancelled within the trial period. Unfortunately, some people don't read this fully, or forget what they have signed up for.

In light of the comments we have read here, we are now reviewing our policies to minimize the risks of such issues occuring in the future. In the meantime, if you have any queries, please contact me and I will do my best to help.

Best wishes

Rob Palmer
Freelance Work Exchange
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So I was wondering, has anyone here came across this particular scam or has anyone found another company that can be exposed?

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Freelance Work Exchange

#57306 On May 11, 2006 10:43am gom jabbar said,
gom jabbar's picture

I'm glad you posted this. I don't like bad mouthing a website without a good reason, but this one is definitely a scam, and much as I hate to admit it, I walked right into it.

I signed up for the 7 day trial gaining access to their job board. My plan was to apply for as many as I could within the trial period and then cancel. I applied for most of the jobs listed, with no response from any of them. I cancelled my subscription 2 days before it expired, but on the 7th day, I received a Paypal receipt for $29.95. So I sent them an email, which was ignored. After several emails and filing a complaint with Paypal, I finally received a refund as well as proof that they had cancelled my subscription (always ask for proof).

That was a few years ago, so I actually forgot about this company until I saw this blog.

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Those who dream by day are cognizant of many things which escape those who dream only by night. - Edgar Allan Poe

Check out my AC Page

Wow!

#57307 On May 11, 2006 10:46am realitycheck said,
realitycheck's picture

Thanks so much for responding! I can't believe this happened to you too! Did you contact the BBB or anything? You really should. I bet they're making soooo much money off of innocent people.

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FWE

#57312 On May 11, 2006 11:15am gom jabbar said,
gom jabbar's picture

No, I didn't contact BBB, although you're right. I probably should. I filed a complaint with Paypal, which they are keeping on file. If they get enough complaints, their account will be closed and they won't be able to collect that way. They have an automated payment system that people unwittingly agree to when they sign up for the 7 day trial, and it is not cancelled when they cancel their subscription. I hope there are more that were persistent enough to get refunded. You careful when a job board requires you to sign up and pay for access to it.

----------------------

Those who dream by day are cognizant of many things which escape those who dream only by night. - Edgar Allan Poe

Check out my AC Page

Thanks for the warning!

#57318 On May 11, 2006 1:33pm pchan33 said,
pchan33's picture

I'll be sure not to sign up with them.

Dreams Matter.

http://www.associatedcontent.com/user/6562/pchan_stockton.html

HMm

#57331 On May 11, 2006 6:11pm Diane Brunner said,
Diane Brunner's picture

When I first was looking at freelancing back in Jan I signed up with them. No response to any job I posted for but I did get to cancel my subscription. Wonder if this is a new problem with their system.

http://bloggerparty.com/blog/diane_brunner

Not Really Sure, but...

#57352 On May 11, 2006 8:58pm realitycheck said,
realitycheck's picture

I am not really sure but this article that was posted on the net is about three days old. It sounds like the author has been having issues with themn for a while now though...hmmmmm....

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A good caution indeed!

#57358 On May 12, 2006 12:57am multisubj said,

Pl. also write one post narrating some good experiences.

Thanks for sharing

#58369 On June 2, 2006 11:03am cgwriter said,

and for being so diligent in your follow up. I've looked at this website and considered joining but never did. I did sign up for the email service that notifies you of jobs but you can't bid on any unless you are a member.

I'm so glad I saw this because I was considering doing the trial. Please continue to follow up, and anyone else who's had similar problems, please report it too. We all have to help each other by keeping on top of these things!

So thanks for the information and for pursuing this problem with the consumer agencies.

Get paid (upfront!) to publish online at Associated Content
Check out Writingup.com for another place to blog.

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